Payment & Refund Policy

Registration and Test Fees

You will need to pay the total amount of Php1,900.00 for the registration and test fees. The registration fee of Php500.00 covers the development, updating, maintaining, and deployment of the online registration system, including downloadable test forms and practice sets.  The test fee of Php1,400.00 covers the costs of test development, processing the application form, test administration, processing and scoring of answer sheets, and the printing and delivery of test results.

For NMAT-International applicants, the total amount to pay is USD60.00 (registration fee of USD15.00 and test fee of USD45.00)

• Payment and Refund Policy
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Contactless payment transaction is encouraged during this time of health crisis. For your safety and convenience, you may settle the applicable fees via Dragonpay service either through online banking, over-the-counter cash deposits, over-the-counter non-bank, and mobile payments.
You will be asked for your assigned Bank Reference Number which is found on your NMAT Registration Form. As soon as payment is completed, you will immediately receive a payment confirmation e-mail, view your application status and download the NMAT Practice Set.
*Rescheduling 
Rescheduling will only be made if an examinee is experiencing exceptional personal conflict or in emergency situation. This include issue related to health of the examinee or immediate family member, or death of a family member. Documentation is required for this kind of situation.  
If an examinee is unable to take the test on the scheduled date due to personal conflict, the examinee must request a reschedule from the NMAT Secretariat upon receipt of Examination Notification 2 weeks prior to the start of the exam period. If no communication is received by the deadline, an examinee is considered to be able to take the NMAT Online as scheduled.
Refund
You can cancel your online NMAT registration by notifying the NMAT Secretariat within the published registration period. You will receive a 75% refund of the testing fee (an additional bank transfer fee may be deducted by your bank.) Refunds can take up to six weeks to process after the dates.
You will not be eligible for refund if cancellation is done after the registration. Please note that the registration fee is non-refundable.
CEM Exceptions 
CEM may cancel your test under certain conditions beyond our control (fortuitous event and force majeure). This includes but not limited to extreme weather conditions, natural calamities, civil unrest and industrial action. In these conditions, CEM will provide you with as much notice as possible and give you the full testing fee refund (an additional bank transfer fee may be deducted by your bank), or transfer to a future test date.

The NMAT payment is valid only for the test date indicated in the registration.  If you wish to retake the NMAT or move your test to a later schedule, you must submit a request to the NMAT Secretariat within the registration period using the official Contact Us Here form. All requests are subject to review and approval. Do not reuse your previous NMAT application number.

Payment

Important: Payments NOT made in our official payment channel or authorized payment modes (e.g. direct deposit to CEM's account) are non-refundable and are not traceable to your NMAT application. You will need to pay the full amount again.

For your safety and convenience, payments will be channeled through the Dragonpay facility, which offers contactless payment options through online banking, over-the-counter cash deposits, over-the counter non-bank, mobile and credit card payments. Applicable service fees will be charged on top of your registration and testing fee. All fees must be paid before the deadline stated in your payment instructions. You are responsible to check the cut-off time of your chosen payment channel. Other modes of payment are NOT traceable to your NMAT application and WILL NOT be recognized by the registration system.

Payment period varies depending on the preferred payment method.  Please note that some online transaction requires payment within 2 minutes or 60 minutes only, while some over-the-counter transaction requires payment within 48 hours only. Your reserved test date will be cancelled if you don’t pay on the specified time.

Payments made after the cut-off time, including the schedule of payment posting for over-the-counter bank payment, and during weekends and public holidays will fail to meet the deadline and render the transaction void. Applicants with voided transactions will NOT be included in the official list of NMAT candidates even if payment has already been made.

As soon as payment is completed, you will receive a payment confirmation e-mail from payment partner and from NMAT containing the link to access the NMAT guidelines and other important documents.

Confirmation of Payment

1. Real-time payment methods such as online banking methods, mobile and credit card payments are automatically confirmed by email once payment is successful.

2. If you pay through over-the-counter bank deposit, you shall receive payment confirmation email in your inbox (or spam mailbox) after three (3) business days. Your official receipt will be mailed together with the hard copy of your test results.

Refund of Test Fees

You may cancel your online NMAT registration within five (5) working days from the date of your registration. The registration fee is strictly non-refundable. You may be eligible for a ninety percent (90%) refund of your testing fee, provided that you submit your refund request within the five-day period. Please note that your bank may deduct an additional fee for processing the transfer.

To request a refund, you must notify the NMAT Secretariat via the official Contact Us Here form. Refunds may take up to six (6) weeks to process after the release of the original copy of the test result. Please be aware that requests submitted more than five (5) working days after your registration date will not be eligible for a refund.

Certain conditions are automatically non-refundable. These include, but are not limited to examinees who:

a. are absent on their scheduled test date

b. failed the exam

c. are disqualified during the exam

d. had been identified to violate the NMAT policy after test administration, resulting in an invalidated test score

e. voluntarily waive their test

f. fail to claim or utilize their scores

g. did not make payment through the official payment channel or authorized payment modes of CEM (e.g., direct deposit to CEM's account)

Test Cancellation by CEM and Force Majeure

CEM may cancel your test under certain conditions beyond our control. This includes but not limited to civil unrest, extreme weather conditions, natural calamities, fortuitous event and force majeure. In these conditions, CEM will provide you with as much notice as possible and give you the full testing fee refund (an additional bank transfer fee may be deducted by your bank), or transfer to a future test date.

Failure to take or complete the test on the scheduled test date under any circumstances totally forfeits your NMAT Registration and Testing Fees.